How to report a problem with your order

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Defective or damaged orders are extremely rare, but if you do encounter a problem with your order, please submit a ticket here so we can work quickly to make it right.

Fill out this form with as much information as possible, and include any pictures of the product that you can, to help us quickly identify and correct the issue.

Picaboo Yearbooks requests books be immediately inspected upon receipt by the customer and that any defects or damages be reported within 30 days. After 30 days, Picaboo Yearbooks is no longer obligated to refund or replace the product.

Every effort will be made to review each incident and reach a fair resolution.

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